The sudden disappearance of TweetDeck has left many users scrambling to understand the implications of the change. The feature, now rebranded as X Pro, was removed from the Premium subscription tier and is now exclusive to the Premium+ plan, which costs $40 per month. This move has left users who recently upgraded to Premium without access to their favorite interface for managing multiple timelines, feeds, and lists.
The change caught many users off guard, with some experiencing an unpleasant surprise when they tried to access their accounts. Those who recently re-upped for the Premium subscription are particularly affected, as they have lost access to a key feature without any prior notice. The situation has sparked confusion among users, with some turning to support documentation to understand the change.
Experts note that the removal of X Pro from the Premium tier may be a test of user loyalty, as the company appears to be pushing users towards the more expensive Premium+ plan. The change has also raised questions about the transparency of the company's communication with users.
The exact timing of the change is unclear, but it appears to have happened without any advanced notice to users. The dedicated X Pro page does not currently mention the limitation, although the help center page lists X Pro as a benefit of the Premium+ plan.
The move by X to restrict access to X Pro to the Premium+ tier raises concerns about the company's commitment to user experience and communication. This change may have significant implications for users who rely on the feature for managing their social media presence. In the Nigerian tech ecosystem, companies like Paystack and Flutterwave have prioritized user experience and transparency in their product development, setting a high standard for other tech companies to follow.
