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Telcos must give 14-day notice before SIM shutdown – NCC

Gossip • 1h ago
Telcos must give 14-day notice before SIM shutdown – NCC
Telecommunications operators in Nigeria will now be required to give subscribers a minimum of 14 days’ notice before deactivating their SIM cards over inactivity or post-paid churn. This was disclosed in a fresh proposal by the Nigerian Communications Commission (NCC). The proposal is contained in a consultation paper, signed by the Executive Vice Chairman and Chief Executive Officer of the NCC, Dr Aminu Maida, and which was titled Stakeholders Consultation Process for the Telecoms Identity Risks Management Platform, dated February 26, 2026, and published on the Commission’s website. Under the proposed amendments to the Quality-of-Service (QoS) Business Rules, the Commission said operators must notify affected subscribers ahead of any planned churn. “Prior to churning...
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