NCC issues new directive on how old SIMs will be deactivated
Naija News • 1h ago
**New SIM Deactivation Rules: Giving You More Time to React**
In a move that could affect millions of Nigerians, the Nigerian Communications Commission (NCC) has proposed changes to the way telecom operators manage SIM card deactivation due to inactivity or churn. From now on, operators must give subscribers at least 14 days' notice before disconnecting their lines, a significant increase from the current six-month period.
This new directive aims to protect consumers from losing their numbers unnecessarily, especially in cases where they have been unable to use their lines due to various reasons. With the QoS Business Rules being amended, telecom operators will now be required to send notifications to affected subscribers via alternative lines or email, alerting them to the impending disconnection.
**A 14-Day Window for Action**
The NCC's proposal means that subscribers will now have a longer window to react and prevent disconnection. If you're a post-paid or prepaid user, you can expect to receive a notification at least 14 days before your line is deactivated due to inactivity. This allows you to take necessary steps to prevent loss of your number, whether it's by topping up your airtime or contacting your operator to resolve any issues.
**More Transparency and Accountability**
The NCC's move also aims to promote transparency and accountability in the telecom industry. By requiring operators to submit churn data to the new Telecoms Identity Risk Management System (TIRMS) within seven days, the commission can better track and manage the reuse of mobile numbers, reducing the risk of fraud and other forms of abuse.
**Implications for Telecom Operators**
For telecom operators, the proposed changes mean that they must adapt their business practices to comply with the new regulations. This may involve investing in new systems and processes to ensure that subscribers receive timely notifications and that churn data is submitted accurately and efficiently.
**A Win for Consumers**
Ultimately, the NCC's proposal is a welcome development for Nigerian consumers, who stand to benefit from greater protection and transparency in the telecom industry. By giving subscribers more time to react and preventing unnecessary disconnections, the NCC is taking a crucial step towards promoting a more consumer-friendly environment in Nigeria's telecom sector.