The Joint Admissions and Matriculation Board (JAMB) has revised its policy to allow candidates to change their registered phone numbers and email addresses ahead of the 2027 Unified Tertiary Matriculation Examination (UTME). The update, effective Monday, 21 September 2026, applies to candidates who have lost access to their original contact details. This marks a shift from the previous restriction, which blocked SIM swaps and email changes to prevent fraud.
The new process requires candidates to visit JAMB Computer-Based Test (CBT) centres, including Professional Test Centres (PTC), Professional Registration Centres (PRC), or State Offices. Applicants must log into their e-Facility profiles using existing credentials and submit a scanned, duly executed court affidavit along with the new phone number or email address. The service is limited to one update per candidate and will operate under strict authentication to prevent impersonation or unauthorised changes.
JAMB said the move aims to reduce hardship for candidates unable to recover their registered email accounts or use their original phone numbers in future UTME exercises. The Board attributed the policy review to improved identity and biometric verification systems now in place.
Candidates who lost access to their JAMB-registered contacts now have a formal path to update them, but only if they can obtain a court affidavit. Students should act early to secure the document and complete the process before registration deadlines.
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